Our values and principles of operation
Customer satisfaction and quality
Customers’ satisfaction with our services and product quality is our highest priority. We have been praised by our customers for our flexible procedures, efficient production control and project management. Our professional personnel and continuous development of operations create the basis for our competitive knowhow and competence. Our activities are supported by the ISO 9001 quality system and the ISO 14001 environmental system. These systems form the basis of our customer oriented total services.
Reliable deliveries and customer project management
Our production control system is a multifaceted tool in efficient order management. The renewed methods for monitoring workload and production guarantee accurate progress of customer orders in our production process. The final product is delivered flexibly according to the customer's requirements, straight to the customer's process, if required. The confidence of both our customers and our employees achieved by way of openness and transparency takes us towards the ultimate goal: to work close to the customer as a partner carrying the total responsibility.
Our environmental targets apply to all organisational levels of the company and we expect our partners to follow the same environmental approach. In this way, we can offer our customers high-quality products that have minimum impact on the environment.